This Policy was last updated on March 25, 2025

Trippy Angel and its associated retail brands, Trippy Angel respect your concerns about privacy. This Privacy Policy (“Policy”) explains what personal information we collect through our Services (as defined below), how we use that information, to whom we disclose it, and how we safeguard personal information. Unless indicated otherwise, this Policy applies only to personal information collected from and about you through your use of the websites, microsites, mobile applications, and other online services of Trippy Angel that expressly adopt, display, or link to this Policy, and then only to the extent indicated.

This Policy addresses these topics:

  1. What information do we collect and how do we use it?
  2. How is technology used to serve our advertisements on other online services and what choices do you have?
  3. How do our Services interact with third-party services and content?
  4. What information do we share with or disclose to third parties and our sister brands?
  5. What choices do you have over how your information is used?
  6. What rights do you have over your personal information?
  7. How do you update your personal information?
  8. How do we protect personal information?
  9. Where is personal information stored and processed?
  10. Do we collect children’s personal information?
  11. Whom should you contact with questions or concerns?
  12. How will we communicate updates to our Policy?

1. What information do we collect and how do we use it?

A. Information You Provide

When you visit our Services, you may provide us with certain personal information, such as your name, address, phone number, email address, personal preferences, payment card number, purchase and ordering information, demographic information, responses to survey questions, sizing information and any other information you choose to provide. Our Services may also give you the option to upload or share pictures or videos of yourself and others.

We collect this information at various places on our Services, such as when you check out with your online order or make a purchase in one of our stores; engage with our mobile applications; subscribe to catalogs, email offers, and mobile messaging offers; participate in surveys; enter contests or sweepstakes; or interact with special-event or program offers.

We may also collect information that you provide on our Services about people you know. For example, we collect your gift recipient’s contact information to process your gift orders. We may also collect contact information about your friends and family members when you participate in one of our refer-a-friend programs. In these instances, we may send a message to your friend or family member on your behalf (so please only submit email addresses of individuals with whom you have a personal or family relationship and who would want to receive the message from you).

B.Information Your Devices Provide Automatically

When you interact with our Services, we may obtain certain information by automated means, including the following:

I.Location Information

We may obtain information about your location when you access or use our Services:  for example, via your browser information and other similar device or browser attributes (like IP address), our store locator page, or our mobile applications.  For more details, please see What choices do you have over how your information is used? below.

II.Navigation Information

When you access our Services, your computer, phone, or other device may provide, or we may obtain, navigational information, such as browser type and version, service-provider identification, IP address, the site or online service from which you came, and the site or online service to which you navigate.

III.Device Information

We also may obtain information about the computer or mobile device you use to access our Services, such as the hardware model, operating system and version, identification numbers assigned to your mobile device, such as the ID for Advertising (IDFA) on Apple devices, and the Advertising ID on Android devices, mobile network information, and website or app usage behavior.

IV.Usage Information

We may collect information about your activity on our Services including via technologies supplied by our third-party service providers. Examples of such information include your access dates and times, pages or screens viewed, how long you spent on a page or screen, the routes by which you access a page or screen, searches you conduct on the Services, information about your activity on a page or screen (e.g., links clicked, mouse movements, page or screen scrolling, and keystrokes), app crashes and other system activity, products viewed, and your use of any hyperlinks available within our Services (“Usage Information”). Usage Information may be used to create a “session replay” of your activity on our Services.

V.Cookies, Pixels and Similar Technologies

To better understand how you interact with our Services, we may collect information using cookies, pixels, clear-gifs, web beacons, tags and similar technologies. 

A cookie is a small amount of data that’s stored by your browser on your device. It’s used to do things like see how you navigate our Services, what you click on, maintain items in your shopping cart, remember you and your online purchases when you return, and recognize you and honor a special deal for you when you redeem one of our offers from a third party’s site. This helps us improve and deliver our Services, provide better customer service, tailor and improve your online experience, and tailor offers to you based on your unique tastes and a combination of your online and offline (e.g., in-store) interactions and purchase history.

A pixel (also known as a clear-gif, web beacon or tag) is a small (often pixel-sized) graphic image on a web page, web-based document or email message. It helps us collect information about your interactions with our Services, including information about the site, page, document or email that you viewed and when you viewed it; and recognize you and honor a special deal for you, when you navigate from a third party’s site to redeem one of our offers that may have appeared there. Pixels in emails help us confirm the receipt of, and response to, our emails, including those that you forward to friends and family; and they help deliver a more personalized or better online experience.

In addition to cookies and pixels, we may also use device identifiers, web storage, and other technologies to collect information about your interactions with our content and Services.

These technologies, illustrated above, may be used to help us see which of our interactive experiences online users like most. Cookies, pixels, and similar technologies also allow us to associate your online navigational information and purchases and interactions (both online and offline) with personal information you provide (such as name, address, phone number, survey responses, and email address). We associate this information to deliver products and services to you; improve our business; transact business; and market our products and services on this and other online services, and through a variety of media like email, mobile advertising, and direct mail.

For information about your options with respect to cookies, see What choices do you have over how your information is used? below.

C.Information Derived Through or Provided by Others

Affiliated entities, sister brands, vendors, social media networks, analytics companies and advertising networks may provide us with, or supplement, information about you.  We may use this information for a variety of operational or marketing purposes, such as to correct shipping information, market to you, deliver more relevant offers through customer insights, improve our business, and transact business.

D.How We Use the Information We Obtain

We use the personal information we obtain through the Services to:

  • deliver our Services
  • process your orders; including to send you an e-receipt in store, where available and upon request;
  • facilitate payment and transactions;
  • create and manage your online account;
  • personalize your online experience with content and offers that are tailored to your interests;
  • provide personalized search bar results on the Services;
  • provide customer service and respond to your inquiries and requests;
  • include you in surveys and contests;
  • enable you to post your content, such as comments, images or videos;
  • facilitate networks of online social activity centered around our products and services; 
  • improve, troubleshoot, or otherwise analyze the use of our Services, either individually or in the aggregate, including the manner in which offers are made on our Services, and the interactions and experience visitors have with our Services;
  • enable you to interact with third-party content service providers, whether by linking to their sites, viewing their content within our online environment, or by viewing our content within their online environment;
  • protect us and you from fraud, security threats, emergencies, and other illegal or harmful activity
  • comply with legal and regulatory requirements, as well as monitor compliance of internal policies
  • market our products and services that may be of interest to you; and
  • create aggregated, pseudonymized or anonymized information for statistical purposes. 

E.Third Party Analytics and Personalization Services

We may use third-party analytics and personalization services to analyze site metrics and performance, analyze our visitors’ preferences, and serve personalized content to you through the use some or all of the technologies described above, such as cookies, pixels and similar technologies.

F. Radio Frequency Identification (RFID) Technology Notice

We place RFID tags on our online and in-store merchandise to maintain inventory, ensure adequate product availability, and for fraud monitoring and prevention.  The RFID tags contain product and inventory information, and do not otherwise store your personal information. We do not link the RFID information with your account, address or payment details or other personal information. 

RFID tags are identified to enable you to remove them after purchase.

  1. How is technology used to serve our advertisements on other online services and what choices do you have?

On our Services, we and third parties may collect information about your online activities to provide you with advertising about products and services tailored to your interests.

We contract with third-party advertising companies, which may collect information about your use and interactions with the Services, over time and across third-party websites and online services, for use in delivering online display and banner advertising to you on other websites and online services tailored to your inferred preferences and interests. To serve this advertising, these third-party companies place, use, or rely on the technologies described above, including cookies, pixels, device identifiers and similar technologies to obtain information about customer interactions with us through our Services and interactions with other online services. These companies use the information they collect to serve you ads that are targeted to your interests.

You can specify your preferences over the use of these technologies on our website by opening Cookie Preferences to view or change your preferences (to address future cookie placement).

You may also specify your preferences for companies participating in a centralized registry. Your mobile device settings may allow you to prohibit mobile app platforms (such as Apple and Google) from sharing certain information obtained by automated means with app developers like us and other businesses.

The “Do Not Track” or DNT header refers to a proposal for how individuals might broadcast their preferences for being tracked online.  As the DNT standard was never finalized or widely adopted our Services do not respond to it.

  1. How do our Services interact with third-party services and content?

We link to third-party sites and services, or otherwise display third-party content through our Services, for your convenience and information. These third-party sites and services may operate independently from us. The privacy practices of the relevant third parties, including details on the information they may collect about you, is subject to the privacy statements of these parties, which we strongly suggest you review. To the extent any linked third-party sites and services are not owned or controlled by us, we are not responsible for these third parties’ information practices.

Here are examples of the types of third-party content and services available through or via our Services:

A.Interactive Maps

We may facilitate easy access to the online maps of content providers like Google. There you can get quick location, driving, and contact information for our stores.

B.Sweepstakes, Contests, and Survey Sites

We may work with third-party service providers to run sweepstakes, contests, and surveys. Navigation to these sites may be seamless so that it appears you’re still using our Services. In these cases, the third-party’s privacy policy may apply to any personal information you provide in connection with the event. Please take note of who’s running the event in question; and the terms, conditions, and policies that apply.

C.Social Networking and other Third-Party Sites and Services

We may at times facilitate easy access to third-party sites and online services, like social networks and other services that host user-generated content. This may include easy click-through access, the ability for you to share content on third-party services, or even “single sign-on” to these services. The third-party’s privacy policy applies to any information or content you provide through these services.

D.International Checkout

We work with PayPal to sell and deliver our products to certain international destinations. The PayPal Privacy Policy will apply to information that you directly provide to the international checkout page, such as your payment information. Additionally, when you checkout internationally, we will share and exchange information about you and your order with PayPal to facilitate your purchase of our products from PayPal.

  1. What information do we share with or disclose to third parties and our sister brands?

We may share information about you with certain third parties, as described below, and as otherwise described in this Policy. We do not sell or otherwise share personal information about you, except as described in this Policy.

A.Our Sister Brands

We may share the information we collect about you, such as your postal and email address, customer preferences and purchase history, with affiliated entities that operate our sister brands so they may market to you. We will obtain your consent to this sharing to the extent required by applicable law. If you don’t want this information shared with our sister brands, follow the instructions below in What choices do you have over how your information is used?

B.Service Providers and Contractors

We may share personal information with third-party service providers and contractors whom we engage to provide services to us, such as fulfilling orders; processing payments; providing customer service and delivering feedback surveys through chat features; monitoring Usage Information and activity on our Services; providing personalized search bar results; delivering surveys and related analysis (which could be combined with Services usage analytics); maintaining databases; hosting and operating our microsites, mobile websites and mobile applications; administering, sending and monitoring emails and text messages; serving online advertisements as described above; and providing consulting and analytics services. These third-party service providers and contractors have access to this information in order to perform services for us. Your information may also be collected and processed by third parties, such as the payment providers you select, who will process your information independently in accordance with their own privacy notices.

C.Other Marketers

We may share your personal information (such as your name, postal address, and summary purchase information) with other merchants and merchant exchanges who may use this information to send you offers for their products and services. We will obtain your consent for this sharing to the extent required by applicable law. If you don’t want this information shared with these merchants and exchanges, please click here, and then complete the form.

We may occasionally provide you with the opportunity to opt in to receive email messages from third parties. If you do opt in, we’ll share your email address with the specific third party in question. Please review the privacy policies of these third parties to learn more about how they treat your personal information.

D.Law Enforcement and Emergency Response

We or our service providers  also may disclose personal information about you (a) if we are required to do so by law or legal process (such as a court order or subpoena); (b) in response to requests by government agencies, such as law enforcement authorities; (c) to establish, exercise, or defend our legal rights; (d) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss; (e) in connection with an investigation of suspected or actual illegal activity; or (f) otherwise with your consent.

E.Sale or Merger

We reserve the right to transfer your information in the event we sell and/or transfer all or a portion of our business assets (including, without limitation, in the event of a proposed or completed merger, acquisition, joint venture, reorganization, dissolution, or liquidation).

F.Other Disclosures with your Consent

We may ask if you would like us to share your information with other unaffiliated third parties who are not described elsewhere in this Policy.

  1. What choices do you have over how your information is used?

We offer you certain choices in connection with the personal information we obtain about you.

A.Email

You may opt out of the Trippy Angel email list by following the instructions located at the bottom of each commercial email or by completing the email opt-out form. If you opt out of the Trippy Angel email lists, we may still send you operational or transactional messages, such as password-reset or account related information, from the relevant brand or line of business.

B.Mobile Text Messaging

If you’ve signed up for mobile text messaging offers but later decide you no longer wish to receive these offers, simply follow the opt-out instructions included in the mobile message.

Please note that these text messages are subject to Trippy Angel Text Message Terms Conditions, which are expressly incorporated by reference.

C.Mobile Push Notifications/Alerts

With your consent, we may send push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.

D.Location Information

You may have the ability to turn location-based services on and off by adjusting the settings of your Internet browser or mobile device or, for some devices, by adjusting the permission settings for our mobile apps to access your location information.

E.Postal Mail

If you’d like to specify your preferences for our postal mail, simply follow the instructions on the mailer, or contact us.

F.Cookies, Pixels and Similar Technologies

Visit How is technology used to serve our advertisements on other online services, and what choices do you have? to learn about how to specify your preferences over our use of cookies and similar technologies.

G.Other Marketers

If you don’t want your information shared with other merchants and exchanges for those third parties’ own direct marketing purposes, please contact the customer service.

H. Our Sister Brands

If you don’t want your information shared with our sister brands for those brands’ own direct marketing purposes, please contact the customer service.

6.What rights do you have over your personal information?

Depending on your state or country of residence, you may have certain rights regarding your personal information. If you are a resident of a state or country with these privacy rights and you use the Services or interact with us in an individual or household capacity (and not in a commercial or employment context), we will provide you with your privacy rights where required by law, as described in the bullet points below. We do not discriminate against individuals who exercise any of their rights described in the Policy.  Please note if you are a resident of California, Canada, or the EEA, additional information about your privacy rights can be found in the respective Supplemental Privacy Notices below. 

  • To submit a request to access (including portability), correct, or delete your personal information, please visit the Your Privacy Rightswebform and select your state of residence and the nature of your request, or contract us.  We will comply with your request in accordance with our obligations under applicable law.
  • To submit a request for a list of third parties to whom personal data is disclosed, please visit the Your Privacy Rightswebform and select your state of residence and the nature of your request, or contract us.  We will comply with your request in accordance with our obligations under applicable law
  • To submit a request to opt out of the processing of your personal information for purposes of targeted advertising or the sale of your personal information, please visit the Do not sell or share my personal information webpageor contract us.
  • To submit a request as an authorized agent on behalf of a consumer, please visit the Your Privacy Rightswebform. On the form, add your email address and information about the individual for whom you are submitting the request in the other required fields. Please add your name and phone number in the Request Details field and an indication that you are submitting the request as an authorized agent.
  • Appeals: We will make every reasonable effort to fulfill Your Privacy Rights request. However, if we are unable to fulfill your request, whether because we cannot verify you or if you believe we did not adequately respond to your request, we will provide you instructions to appeal and, where required by applicable law, the reasons for any refusal.  If you are submitting your appeal by email, please explain your concerns and provide us your reference number so we may properly review your privacy rights request history. We may also have a person from our Privacy Team reach out to you with additional questions or to address your specific concerns.

We may require certain personal data for the purpose of verifying the identity of the individual making the request. 

  1. How do you update your personal information?

You may update or modify your billing- and shipping-related information, and other account information, by logging onto your Trippy Angel account. 

  1. How do we protect personal information?

No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of any unauthorized access to your personal information, we may notify you electronically, in writing, or by telephone, if permitted to do so by law.

Some of our websites permit you to create an account. When you do so, you will be prompted to create a password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you. You should notify us of any unauthorized use of your password or account.

  1. Where is personal information stored and processed?

Our employees involved in data processing and our servers are based in Columbus, Ohio, US, and other locations throughout the United States. We work with affiliated and unaffiliated service providers in the United States, the United Kingdom, India, China, and other jurisdictions around the world. We and our service providers may disclose your personal data if we are required or permitted by applicable law or legal process, which may include lawful access by foreign courts, law enforcement or other government authorities in the jurisdictions in which we or our service providers operate.

  1. Do we collect children’s personal information?

Our Services are designed for a general audience and are not directed to children. We do not knowingly collect or solicit personal information from children under the age of fourteen (14) (or other relevant ages, which may apply by virtue of applicable law) through our Services. If we become aware that we have collected personal information from a child under such age, we will promptly delete the information from our records. If you believe a child under such age may have provided us with personal information, please contact us as specified in the Whom should you contact with questions or concerns? section of this Policy.

  1. Whom should you contact with questions or concerns?

If you have general questions about our Policy, care. contact Customer Care.

E-mail : trippyangel@163.com

Messenger : Trippy Angel

Wechat: trippyangel99

  1. How will we communicate updates to our Policy?

This Policy may be updated periodically to reflect changes in our personal information practices. Changes to the Policy will be posted on this page. For significant changes, we will notify you by posting a prominent notice on our Services indicating at the top of the Policy when it was most recently updated.

Accessibility

If you are visually impaired, you may access this notice by visiting our website and accessing your Privacy Rights through your browser’s audio reader.